Privacy policy
PERSONAL DATA
Studio Chomette is a trademark of ECF SAS, operated under exclusive licence by CHOMETTE SAS, hereinafter referred to as studio-chomette.com. studio-chomette.com is committed to ensuring that the processing of personal data on the “studio-chomette.com” website complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
This Privacy Policy, as well as our Cookies tab and any documents or notices linking to this policy, inform you about the processing of personal data collected for the “studio-chomette.com” online website (hereinafter “the Site”).
To find out about our Cookies policy or if you wish to state your choices with regard to the use of cookies on this Site, please see the Cookies tab on this Site.
THE NATURE OF THE PERSONAL DATA COLLECTED
The use of the Site leads to personal data about you being collected, such as data you provide to us when you use the Services or when you contact us.
Information about your activity on the Site, the Application and the use of the Services, including connection and browsing data, is also collected, but does not directly identify a user.
This allows us to combine data from the same user and produce user profiles for marketing and advertising targeting purposes.
We collect several types of personal data about you.
The data you declare to us
This is identification and contact information (such as your last name, first name, title, email address, postal address, telephone number, preferences, service subscribed to, subject of the request when you write to us or contact one of our advisers, login details, information relating to means of payment and/or bank details, etc.) that you give us when registering for one of our Services or taking part in our events or activities, or when you contact us.
Data generated as a result of your use of the Site, the Application and the Services when you are identified
In particular, your interests, your options for commercial prospecting, the frequency and intensity of use of our Services, your connections, etc.
Data collected automatically about your browsing whether you are logged in or not:
This is information that is attached to your browser (such as your online activities on the Site or Application, pages viewed, etc.). This information is collected both when you are logged in and when you are not logged in and is reconciled, regardless of the terminal you use. This Site uses tracking technologies from advertising partners: to learn more, please see the Cookies tab.
Data provided by third-party partners:
This is information provided to us by third-party partners with whom you have had a relationship and whom you have authorised to share your personal data with us for marketing or targeting purposes. It may be sociodemographic data (such as your socioprofessional category, your age range, your gender…), contact data (such as your email address…) or profile data (such as your appetite for a particular product or service, your interests, etc.).
Combining data:
“studio-chomette.com” and its third-party advertising partners may combine the data obtained from all of these sources with other data in their possession to produce profile data for targeting advertising.
COLLECTING YOUR PERSONAL DATA
The collection and processing of personal data via the Site and for the purposes of the Services are primarily carried out under the responsibility of studio-chomette.com. However, certain functions of the Site, or the use of certain services (such as access to products and services offered on the Site or the Application by third parties, and use of links to third-party sites) involve the processing of information about you by third parties.
“studio-chomette.com” Site
Unless otherwise specified, as publisher of the Site, “studio-chomette.com” has the status of Controller within the meaning of personal data protection legislation concerning the processing of personal data implemented to ensure the ongoing operation of the Site and the Application, and the provision of Services.
Third-party services and events
Some services or activities are offered within the framework of partnerships (such as the organisation of a competition or an event). If data is also collected by a third party in this context, we will inform you of this when you register. In this case, it is also advisable to check the policies of these third parties prior to subscribing to the Services or participating in events.
Links to other sites
The Site may also contain links to other sites or services offered by third parties. This policy does not apply to those sites or services. In this case, we suggest you check the personal data protection practices of these sites or third parties.
Reasons for collecting your personal data
We collect personal data for the following main reasons:
- to facilitate the use of the Site and Services, manage interactions with users and display other sites (as is the case for browsing data);
- to manage customer relations
- to send promotional offers to our customers and prospects which are most often personalised according to their interests.
Using the Site or the Application
You can generally use the Site without having to provide us with any personally identifiable information. Certain parts of the Site or certain content are only accessible to identified users who have created a user account.
Interactions with the Site, the Application and the Services
studio-chomette.com is also required to collect personal data relating to users of the Site and Services in the following cases and for the following purposes:
- Voluntary registration on one of our sites: You can access, modify or delete your data at any time by logging into your “Space Name” area;
- Creation of a customer account, including validation and account security;
- Management of our contact with you within the framework of questions, requests for technical assistance, complaints and calls with our advisers;
- Ensuring the security of the Site and the Services;
- Organisation of events.
Management of subscribed Services
We use the data we collect for the purposes of managing the Services subscribed to and meeting our contractual obligations, providing accounting and financial management (invoicing, monitoring of payments and processing of claims and incidents, including debt collection management and litigation, etc.) under the conditions set out in our General Terms of Use and our General Terms of Sale (links to these pages).
Promotional offers
Subject to your consent when required, we use the data collected via the Site or the Services to manage commercial prospecting, to allow us to show you specific services and promotional offer and to organise events, competitions, surveys and advertising studies. Subject to your consent where required, we may use user profiling and targeted advertising to send you or display offers on the Site or the Application that are tailored to your interests and/or location or that we believe may be of interest to you, including through the use of technologies that place Cookies on your device or in emails we send to you.
Statistics
We also use the data collected for research and statistical purposes.
Some data is kept to meet our legal obligations and ensure we can defend our interests in case of litigation or legal action.
INFORMATION RETENTION PERIOD
Your personal data is kept for the duration of your relationship with us, and for as long as your user account remains active. It is then archived to meet our legal obligations or for evidentiary purposes or is anonymised for research and statistical purposes.
In some cases, we may retain certain personal data about you beyond your relationship with us under legal obligation, for example in the presence of an unresolved claim or dispute.
In this case, the data necessary to resolve the problem or dispute will be retained for as long as the dispute lasts, within the limit of the applicable limitation rules.
SHARING OF INFORMATION COLLECTED
Your payment information is shared with our payment service providers and banks to complete your purchase transactions.
Subject to your consent where required or unless you have opted out, personal information about studio-chomette.com subscribers and account holders (including identity, contact information, subscription history, interests, and user profile), as well as those who contact us (identity, contact information, purpose of request, and response provided), are shared among ECF Group entities for centralised customer relationship management, research, analysis and segmentation, as well as for commercial prospecting purposes.
We may also share data about you with our outside counsel in the event of a dispute, or with third parties, such as debt collection firms, or with our service providers responsible for moderating the discussion forums on the Site.
Data about you may also be shared in instances not described above with your consent or when we are required to do so by law. For example, when you use the social buttons or connect to your account on the Site using the connection modules managed by social networks, data relating to your identity is automatically communicated to these social networks.
In the event that all or some of CHOMETTE SAS’s activities are transferred, your Personal Data will be communicated to the acquirer in order to ensure the continuity of the Services and/or, unless you have opted out, for commercial prospecting.
THE LEGAL BASIS FOR OUR COLLECTION OF PERSONAL DATA
We only collect personal data when we have a legal basis to do so and when it is necessary in the context of our business relationship.
The collection of personal data described above is carried out because it is necessary:
1) for the performance of contracts you have entered into (user account, subscriptions etc.), and/or
2) for the purposes of our legitimate interest in particular to offer you tailored content, to work on statistics and to protect the Site against unauthorised use,
3) to comply with our legal obligations.
Outside these cases, it is also collected on the basis of your consent, for example when you fill in a contact form or when such consent is required by law.
PERSONAL DATA SECURITY
Your personal data is protected by technical and organisational measures that comply with French and European legal and regulatory requirements to ensure its security and confidentiality.
In particular, studio-chomette.com uses protective technologies such as encryption, authentication and fraud detection systems to protect your online account and payment transactions.
studio-chomette.com ensures, under the terms of written commitments, that its providers present sufficient guarantees to ensure the protection of personal data whose processing is entrusted to them.
TRANSFERS OUTSIDE THE EUROPEAN UNION
We store your Personal Data in the European Union. However, it is possible that the data we collect when you use our Site, our Application or our Services may be transferred outside the European Union to countries whose applicable legislation on personal data protection differs from that of France. In this case, we implement the safeguards provided for by the applicable legislation on the protection of personal data in order to ensure an adequate level of protection for the transferred data.
UNSUBSCRIBING FROM NEWSLETTERS, COMMUNICATIONS AND COMMERCIAL PROSPECTING
In accordance with applicable law and with your consent where required, we may use the data you provide to us when creating your account or using the Services for marketing purposes (e.g., sending you promotional offers, invitations to our events, or other communications that may be of interest to you).
If you do not want your data to be used this way, simply contact us as described in Contact us.
ACCESSING, CORRECTING OR DELETING YOUR PERSONAL DATA OR EXERCISING YOUR OTHER RIGHTS
You have various rights (of access, rectification, deletion, opposition and limitation, complaint, etc.) under the legislation applicable to personal data protection allowing you to control the processing of your personal data.
Access and copy
You have the right to access and communicate your personal data. Before responding to your request, we are required by law to verify your identity. We may need to ask you to provide more information to fulfil your request. We will endeavour to respond to your request as soon as possible.
You may also correct, edit or delete your contact information. If you are unable to access your account or certain data, please contact us as outlined in Contact us.
Correcting inaccurate personal data
You can also ask for incorrect personal data to be corrected and limit its processing until corrected. You also have the right, depending on the nature of the processing, to request that the personal data in our possession be added to. We may ask you for proof in this case.
If you are unable to access your account or if the data you wish to correct cannot be corrected via access to your account, contact us as described in Contact us.
Withdrawing your consent to the processing of your personal data
When the processing of your personal data is based on your consent (such as subscribing to a newsletter, participating in a competition, registering for an event, sending electronic commercial requests for services and products other than those you have already subscribed to, and the use of cookies and similar technologies on this site), you have the right to withdraw your consent at any time.
This right can be exercised by changing your options for commercial prospecting and newsletter subscriptions, as well as by withdrawing your consent to cookies according to the terms mentioned in the Cookies tab.
Deleting your personal data
You may also request that your personal data is deleted in the following cases:
- You consider that our processing of your personal data is no longer necessary with regard to the Services subscribed to or your use of the Site, or the achievement of the purposes referred to above in this policy, or that its retention is contrary to the law
- You have withdrawn your consent to the processing of your data (see Withdrawing your consent to the processing of your personal data above)
- You object to the processing of your personal data for reasons related to your personal situation
- You object to the use of your data for commercial prospecting
- Your data was collected online while you were a minor.
You may alternatively, within the limits provided by law, ask for processing of your personal data to be limited.
For information
Notwithstanding your right to erasure or limitation being exercised, we may retain certain personal data about you where required or permitted by law, where we have a legitimate reason to do so, for the exercise or defence of legal claims or where the exercise of that right infringes on the right to freedom of expression and information.
This is the case, for example, if we believe that you have violated our Terms of Use or our Terms of Sale.
Issuing instructions for what should happen after your death
You also have the right to issue instructions concerning the fate of your Personal Data after your death.
CONTACT US
If you have any questions about this data protection policy or any queries about your personal data, you can contact us:
- by email at data@ecfgroup.com
- by post at
CHOMETTE SAS
“Données personnelles”
1 rue René Clair
91350 GRIGNY FRANCE
The request must be accompanied by a photocopy of valid proof of identity.
In accordance with the law, your request will be processed within a maximum of one month following receipt.
You have the right to complain to the French data protection authority CNIL about the processing of your personal data.
UPDATES TO THE DATA PROTECTION POLICY PRIVACY POLICY
We may amend this policy from time to time to reflect changes in our practices, to further clarify our practices or to ensure compliance with regulations.
Please refer to the date the policy was last updated at the bottom of this page.
Version : July 2022
